We go out of our way to make sure you are completely satisfied with your purchase. However, we understand that sometimes a return must be made. We aim to ensure the process is easy and hassle-free for you as possible.
We will gladly exchange your item within 14 days of receipt. We do not accept refunds due to change of mind. If you receive a damaged product or receive the wrong order please contact us at firstname.lastname@example.org or 0401 757 293 within 14 business days and we will either replace or refund you order.
Guidelines for Returns & Exchanges:
- All packaging must be unopened and unused.
- Shipping charges are not refundable. The customer is responsible for shipping charges on returns.